About Us
The petWALK Team
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Stefan Winkler (CEO)
Managing Partner
Stefan has been part of petWALK since 2016. Originally in marketing, he quickly immersed himself in the operational side of the business with great commitment. With his positive attitude and creative thinking, he brings fresh ideas into our product development and ensures we stay on the right track.
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DI Markus Hammer (CTO)
Partner
Markus keeps the technical side of the petWALK (software) universe running smoothly and explores new technologies for our products. With his deep expertise and spirit of innovation, he continuously drives the advancement of petWALK and ensures we’re always ahead of the curve.
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Jacqueline Tisch
Operations Manager
Jacky ensures that everything runs smoothly behind the scenes. She continuously improves processes, drives the development of our products and services, and makes sure operations are efficient and well-structured. Her eye for detail and organized approach keep our daily business on track.
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Ing. Patrick Fally
Technical Service & Support
Patrick handles all technical customer inquiries with dedication. With his calm, helpful, and reliable manner, he ensures that every issue – from diagnostics to repairs and shipping – is resolved quickly. His love of dogs brings him joy and balance – and his own dog Eddy regularly joins him at the office.
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Claudia Klawatsch, MA
Sales Manager & Support
Claudia brings empathy, insight, and a clear head to her role in sales and support. She doesn’t just listen – she truly hears what customers need and always finds the right solution. Clear communication and reliable action matter most to her. Whether it’s calm or chaotic, she remains organized, friendly, and flexible.
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Alain Pirollo
Customer Consultant & Support
Alain primarily supports our French-speaking customers with advice and service. With his calm and competent manner, he answers questions and always finds the right solution. Thanks to his many years of experience, customers feel supported – from their first inquiry to successful installation.
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Janine Tisch
Marketing & E-Commerce
Janine is our creative powerhouse. She’s responsible for advertising, social media, and our online shop. With an eye for current trends, she communicates our brand effectively and ensures appealing visual design. She creates all marketing materials and manages our partnerships.
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Sigrid Wlassak
Production & Repair
Sigi ensures every petWALK door is built with precision. She assembles components, installs electronics, and makes sure each unit meets our high quality standards. With her skilled hands, she also handles repairs to get faulty doors back in action quickly and reliably.
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Wolfgang Jakob
Accounting
Wolfgang keeps our accounting in perfect order. With a great sense for numbers and meticulous attention to detail, he oversees invoices, payments, and financial reports. His calm and structured approach ensures everything runs smoothly – even when things get hectic.
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Mia
Feel-Good Manager
Mia is our charming part-time four-legged team member. She greets visitors with a friendly tail wag and makes everyone feel instantly welcome. She’s also a natural in front of the camera – whether in photos or videos, Mia loves to show what she can do. A day at the office is just better with Mia around.
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Eddy
Treat Performance Specialist
Eddy is the newest furry member of the petWALK team – and he’s sniffed his way straight into our hearts. Always ready for a cheese treat, he gives it his all during photoshoots and video productions. His lively personality never fails to brighten our day.
