My Door.
My Freedom.
Premium Pet Doors:
Energy-efficient, smart & safe.
Give your animal freedom. And yourself too!
Enjoy a previously unimagined quality of life and treat yourself to an invisible butler who recognizes your animals and automatically opens the door for them.
Enjoy a previously unimagined quality of life and treat yourself to an invisible butler who recognizes your animals and automatically opens the door for them.
We don't give burglars a chance!
Equipped with burglar-resistant fittings, an alarm system and, if desired, can be opened exclusively by your own animals, petWALK saves you a lot of worries and effort.
We don't give burglars a chance!
Equipped with burglar-resistant fittings, an alarm system and, if desired, can be opened exclusively by your own animals, petWALK saves you a lot of worries and effort.
Do you have any questions?
We have the right answers.
You can install the petWALK pet door in brickwork, in a panel or in glass. If you install the petWALK pet door later, replacing the glass pane is the easiest option. It is best to contact your window manufacturer or the glazier you trust. Any specialist company can produce panes with the appropriate opening.
You can see how the installation in masonry works in this video . You can read which accessories are required for which installation location here . We recommend using our configurator for ordering in any case, as additional spacers or tunnel sets may be required for the petWALK.control module, for example. These are automatically added to the shopping cart after selecting the thickness of the installation body.
You can buy the petWALK pet door directly from our online shop. We recommend that you configure it using ourconfigurator. Alternatively, you can also purchase the petWALK pet door from selected partners.
The petWALK pet door is equipped with a lot of electronics and several sensors. The door leaf basically opens when motion is detected. In the second step, RFID access control can also be activated so that only your animals with the RFID chip can gain access.
If the operating mode flashes green or the "LOAd" display remains on the screen for several days, this indicates an empty or defective battery. The "LOAd" display also appears when the battery connector is not plugged in. If the flashing stops within a week, the battery has recharged. If the flashing continues, however, the battery is either deeply discharged or defective and must be replaced.
It is important to know that older models use an AMP battery with a special connector. These models do not work without a battery, unlike newer models. In newer models, the battery can be disabled, but in the event of a power failure, the door will not be able to switch to emergency power mode.
How to identify which battery is installed:
JST battery : Installed in newer models, the plug is visible (right or left, depending on the door hinge)
AMP battery : Installed in older models, the connector is not visible
First, determine which battery is installed in your device. You can find a more detailed description here. Once you have this information, please contact us at support@petwalk.at . We will be happy to advise you on the possible costs and options for replacing the battery. You can either replace the battery yourself (we will be happy to provide instructions) or send the pet door in for repair so that we can replace the battery for you (flat rate for replacing the battery).
It indicates the mode of operation. Red means the door is in standby mode, green means in operation and a green flashing ring means the battery is charging.